Terms & Conditions

Welcome to P.TAL Designs

These Terms & Conditions (“Terms”) govern your use of the www.ptaldesigns.com website (the “Site”) and the services and products offered by P.TAL Designs (“we,” “us,” or “our”). By accessing or using this website, you agree to be bound by these Terms.

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1. Use of the Site

You agree to use this Site only for lawful purposes and in accordance with these Terms. You may not misuse the Site in a way that disrupts its functionality or security.

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2. Intellectual Property

All content on this Site — including but not limited to product designs, photography, logos, text, and graphics — is the exclusive property of P.TAL Designs and protected by applicable copyright and trademark laws. No content may be copied, reproduced, or used without our prior written consent.

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3. Product Information

Each piece is handmade by artisans and may contain subtle variations — these are a reflection of craftsmanship and not defects. We strive to display product colors and textures as accurately as possible, but variations may occur due to screen differences.

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4. Pricing & Payments

Prices listed are in PKR and may be subject to change without notice. Payments must be made in full at the time of purchase via the payment methods provided on our Site.

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5. Orders & Availability

All products are subject to availability. We reserve the right to cancel or refuse any order at our sole discretion. If we are unable to fulfill your order, you will be notified and refunded in full.

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6. Shipping

Shipping timelines are estimates and may vary based on your location and customs regulations. P.TAL Designs is not responsible for delays caused by external courier services or customs procedures.

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7. Returns & Exchanges

Due to the handcrafted nature of our pieces, we do not accept returns or exchanges unless an item is received with a manufacturing defect. For more details, please refer to our Exchange Policy.

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8. Limitation of Liability

P.TAL Designs is not liable for any indirect, incidental, or consequential damages arising from the use of or inability to use the Site or products purchased through it.

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9. Privacy

We respect your privacy. Your personal information is handled in accordance with our Privacy Policy, which outlines how data is collected, used, and protected.

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10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes indicates your acceptance of the revised Terms.

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Contact Us

For questions regarding these Terms & Conditions, please contact us at:
Email: connect@ptaldesigns.com